What to include in your request
- The phone number used for your So.Tee account
- Your email address if you want us to reply there
- A short note that you want your account and data deleted
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Privacy
Request deletion of your So.Tee account data
If you want your So.Tee account and related personal data removed, email our deletion request team and include the details below so we can identify your account.
After we receive a valid request, user data will be deleted within 90 days. We will only reach out if verification is needed or if there is a problem completing the request.
Contact
user-delete-sotee@bigbee.techSend your request from any email address you can access. We will only reply if we need additional verification or there is an issue completing the request.
How we verify requests
We may ask you to confirm ownership of the account before we process deletion. Verification helps protect users from unauthorized requests.
What happens after approval
Once the request is approved, we delete or anonymize account-related data associated with So.Tee within 90 days where practical and where we are not required to retain it.
What we may retain
We may keep limited records when needed for legal compliance, fraud prevention, security investigations, financial reporting, or audit obligations.
Response timing
Deletion requests are processed automatically within 90 days. We will only contact you if we need more information or if there is an issue completing the request.